These Terms of Service (“Terms”) govern your use of the website located at elevated-crvft.com and the services provided by Gilbert Pizano DBA Elevated Crvft LLC (“Elevated Crvft,” “we,” “us,” or “our”). By accessing our website, booking an appointment, communicating with us, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use our website or services.

Agreement to Terms

By using elevated-crvft.com, requesting information, booking an appointment, or otherwise engaging with Gilbert Pizano DBA Elevated Crvft LLC, you agree to these Terms and to our Privacy Policy located at https://elevated-crvft.com/privacy-policy.

These Terms apply to all visitors, customers, and users of our website and services.

Eligibility

This website and our services are intended only for individuals who are 18 years of age or older. By using this website, booking an appointment, opting in to receive communications, or otherwise engaging with Gilbert Pizano DBA Elevated Crvft LLC, you represent and warrant that you are at least 18 years old. We do not knowingly permit individuals under 18 to use our website or services. If we learn that a person under 18 has used our website or services, we reserve the right to terminate access and remove any related information where appropriate.

Description of Services

Gilbert Pizano DBA Elevated Crvft LLC provides haircut, beard cut, and other barber services. We may offer appointment scheduling, customer service, appointment reminders, follow-up communications, and related support through our website, email, phone, and SMS.

We use GoHighLevel as our CRM, communications, automation, and appointment management platform. Through this platform, users may receive communications from us by email, phone call, and SMS related to appointments, service updates, customer support, and other service-related matters.

User Responsibilities

You agree to provide accurate, current, and complete information when contacting us, booking appointments, or using our website.

You agree to use our website and services only for lawful purposes and in a way that does not violate any applicable law, regulation, or the rights of others.

You are responsible for maintaining the accuracy of your contact information so that we can provide appointment confirmations, reminders, and service communications.

Acceptable Use

You agree not to:

• Use our website or services for any unlawful, fraudulent, or abusive purpose

• Interfere with the operation or security of our website or systems

• Attempt to gain unauthorized access to our website, customer data, or systems

• Use automated means to scrape, harvest, or collect information from our website without permission

• Impersonate another person or submit false information

• Use our communication channels to transmit spam, malicious code, or harmful content

We reserve the right to restrict or terminate access to our website or services if we believe you have violated these Terms.

Payments & Billing

If payment is required for any services, you agree to pay all charges associated with the services you request. Pricing for barber services may be presented at the time of booking, inquiry, or service.

You are responsible for providing accurate payment information where applicable. We reserve the right to refuse or cancel appointments or services in the event of pricing errors, suspected fraud, nonpayment, or other legitimate business concerns.

Any cancellation, rescheduling, refund, or no-show policies that apply to specific appointments or services may be communicated separately through our booking process or direct communications.

Text Messaging Program Terms

By providing your mobile number and giving express consent, you agree to receive SMS messages from Gilbert Pizano DBA Elevated Crvft LLC related to our barber services, including appointment confirmations, appointment reminders, rescheduling, service updates, and customer support responses. Additionally, you can opt in to receive Marketing/Promotional messaging including special offers, discounts, new product updates among others. You can cancel the SMS service at any time. Just text “STOP” to 925-678-5371. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 925-678-5371.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

You will receive messages as needed for bookings and support. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Consent to receive SMS messages is not a condition of purchase.

SMS messages are sent only after the user has provided the required consent. Gilbert Pizano DBA Elevated Crvft LLC uses GoHighLevel to manage customer communications and records relating to SMS messaging.

If you have any questions regarding privacy, please read our privacy policy: https://elevated-crvft.com/privacy-policy

Email, Phone, and Appointment Communications

By contacting Gilbert Pizano DBA Elevated Crvft LLC or booking an appointment, you agree that we may communicate with you by email or phone regarding your including appointment confirmations, appointment reminders, rescheduling, service updates, and customer support responses. Additionally, you can opt in to receive Marketing/Promotional messaging including special offers, discounts, new product updates among others.

Privacy

Your use of our website and services is also governed by our Privacy Policy, available at https://elevated-crvft.com/privacy-policy.

Our Privacy Policy explains how we collect, use, store, and protect your information, including your communication preferences and your rights regarding your information.

Intellectual Property

All content on elevated-crvft.com, including text, graphics, logos, branding, layout, design elements, and other materials, is the property of Gilbert Pizano DBA Elevated Crvft LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, display, or exploit any content from our website without our prior written permission, except for personal, non-commercial use related to booking or using our services.

Disclaimers

Our website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. Gilbert Pizano DBA Elevated Crvft LLC makes no warranties or representations, express or implied, regarding the operation of the website, the availability of services, or the accuracy, completeness, or reliability of content on the website.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, or harmful components.

To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Gilbert Pizano DBA Elevated Crvft LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, our website or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms, our website, or our services shall not exceed the amount you paid to us for the specific service giving rise to the claim, if any.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Gilbert Pizano DBA Elevated Crvft LLC and its owners, employees, contractors, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of our website or services, your violation of these Terms, or your violation of any law or the rights of a third party.

Termination

We reserve the right to suspend, restrict, or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms, engaged in unlawful conduct, abused our communication systems, or otherwise acted in a manner that may harm Gilbert Pizano DBA Elevated Crvft LLC, our customers, or our operations.

You may stop using our website and services at any time. You may opt out of SMS communications at any time by replying STOP.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

Any disputes arising out of or relating to these Terms or your use of our website or services shall be resolved in the appropriate state or federal courts located in California, and you consent to the jurisdiction of those courts.

Changes to Terms

We may update these Terms from time to time to reflect changes in our services, technology, legal requirements, or business practices. When we update these Terms, we will post the revised version on our website with the updated date below.

Your continued use of our website or services after updated Terms are posted means you accept the revised Terms.

Contact Information

Gilbert Pizano DBA Elevated Crvft LLC
14 Appletree Lane
Alamo, CA 94507
Email: [email protected]
Phone: 925-678-5371
Website: https://elevated-crvft.com